Are looking for how to block ecobank account? If yes then this article is definitely for you.
With the technology age today, one can perform multiple bank actions without having to visit the physical location of the bank, on of which is blocking your account.
Just like other banks, Eco bank has provided a platform that can help their customers block their account without having to visit their physical location.
Reasons for Blocking your Ecobank account
There are many reasons why you may want to block your ecobank account, it might be due to
1. Fraudulent transaction
May be you might have noticed fraudulent transactions on your account and you may want to block the account to avoid any legal complications.
2. Stolen or Misplaced Device
The most common reasons for account blocking is stolen device. Once your device gets stolen or misplaced, you will definitely want to block your account to avoid any unauthorized transaction on your bank account.
3. Compromised Account
May be you have detected that someone already has access to your account, and is intending on using it to perform fraudulent transactions. You can block your account to avoid it.
Requirement for Blocking Ecobank Account
To successfully block your stanbic account, you need the following requirements;
- Account number; during the blocking process, you will need to provide your account number in order to continue.
- Linked Mobile Number; you will need to provide the phone number linked to your account in order to verify that you are the one blocking the account.
- PIN: You will also need to provide them with your pin in order to authenticate the blocking process.
How To Block Ecobank Account
There are multiple ways in which you can block your ecobank account. They include;
- Block ecobank account using Eco bank USSD
- Block ecobank account using another mobile device
- Block ecobank account via customer care support.
Read Also: How To Block Stanbic Bank Account With Your Mobile Device
How To Block Ecobank Account Using Eco bank USSD
To make use of this method to block your account, you can simply do the following;
1. Dial the Code
The first step is to dial the ussd code. You must do it with the phone number linked to your account.
Dial *326*911#
2. Confirm Request
Once you have dialed the code, a pop-up message will be displayed on your screen, indicating that you confirm your request to block your account.
3. Verify your identity
You will then need to verify your identity so that ecobank will be sure that you are the one trying to block your account. You can do this by inputting the phone number linked to your other account, and answering other questions attached to your account.
4. Wait for Response
Once you have verified your identity, you then need to wait for response. After a while, a message will be sent to you, indicating that you have successfully blocked your account.
How To Block ecobank account using another mobile device
To make use of this method, simply do the following;
- Using another device, dial *326*911#
- A prompt message will appear on your screen, indicating that you input the phone number linked to your accout, input it.
- Enter your 4 DIGIT PIN
- Wait for response.
How To Block ecobank account via customer care support
Another way in which you can block your ecobank account is via customer care support.
You can do this by contacting the ecobank customer support and explaining to them why you need to block your account.
Ecobank customer support can be contacted via;
- Ecobank Customer Care Number: +234 (0) 700 500 0000, +234 (0) 708 065 3700 or +234 (0) 1 270 1323.
- Facebook: EcobankNigeria.
- Twitter: @ecobank_nigeria
- Ecobank Bank WhatsApp Number: +234 808 760 3717.
- Email: ecobankenquiries@ecobank.com
FAQs on How To Block Ecobank Account 2024 Full Guide
Is it possible to block my account online?
For now ecobank does not have any online platform that enable customers to block their account.
can i contact ecobank customer support to block my account?
Yes you can. To do so simply contact them using any of the above methods and then explain to them why you need to block the account.
Can i use USSD to block my account?
Yes you can. To block your account, simply dial *326*911# and follow the on-screen instructions to block your account.
Conclusion
Blocking your ecobank account can be quite easy if you follow the above methods.
We hope this information was helpful. Feel free to ask your questions in the comment section below.