adminDue to some reasons you may want to terminate your account and you are in search of how to delete moniepoint account? If that is your case, then you are definitely in the right place.
Many people have various reasons why they want to terminate their account, it might be due to privacy concerns, account managing preference or even stolen mobile device, whatever the case may be, permanently deleting your account might help to solve it.
It is very important to know how to delete your online financial account especially when there is a problem of suspicious activities on the account or even fraud.
In this article, we have taken our time to organize for you the step by step guide you will need to know on how you can delete your moniepoint account as a moniepoint user.
Reasons why Users Terminate their Moniepoint Account
Below are some tangible reasons why moniepoint users may want to terminate their moniepoint account;
- Stolen or Lost Device; Most times when your device gets stolen, it can pt your account at risk. This implies that anyone who eventually gets access to the device can automatically access your account, and who know what person might do with the account.
- Unauthorized Access; A time knowingly or unknowingly you can grant a third party access to your account, giving them unauthorized access to the account. This can definitely put your account at risk, because the person can perform transactions without your permission.
- Suspected Fraudulent Activity; Most time yo might get a notification that a particular activity was initiated on your account knowing fully well that it’s not you. When this kind of scenario happens, you definitely know that it is a suspected fraudulent activity. This can make you want to block your account.
Reqirements needed to delete your Moniepoint Account
In order for you to successfully delete your Moniepoint account you will need to make ready the following requirements;
- Your Account Number; when deleting your account, you will need to provide your Moniepoint account number. It will help for easy identification.
- Date of Birth; You will also need to provide the date of birth that was used to register the account.
- Phone Number Attached to the Account; When trying to delete your moniepoint account, you will need to provide the phone number that is attached to your account.
- PIN; Finally you will need to provide your PIN which you use to authenticate transactions on your account. It will also help for easy identification.
Read Also: How To Send Money Using Moniepoint Transfer Code
How To Delete Moniepoint Account
There are several methods in which you can delete your moniepoint account, some of them include;
- Delete moniepoint account Online
- Delete Moniepoint account through customer service
Without wasting much of your time, let us give you an explanation on how it is done;
Delete moniepoint account Online
To make use of this method to delete your moniepoint account, simply do the following;
- On your device launch the browser app
- Then visit Moniepoint Official website
- Login to your account
- On the home page, access Live chat
- Initiate a conversation with a customer care representative.
- Then request for account closure
- A set of guidelines will be shown to you, follow them.
- Confirm the above step and make sure you are closing your account.
- Logout and wait for confirmation of closure of account.
Delete Moniepoint account through customer service
Another method in which you can delete your moniepoint account is through customer care service to do this simply;
Step 1: Contact moniepoint customer service
To initiate this action using this method, you need to first of all contact moniepoint customer care team. You can contact them via;
email; support@moniepoint.com
phone number; 0700 666 4373
Step 2: Verify Identity
Once you have succeeded in contacting moniepoint customer care, you will then need to verify that you are the owner of the account you want to delete. You can do this by providing them with some personal information related to your account.
Step 3: Request Account Closure
Once you have verified your account, you then need to request for the closure of your account.
Step 4: Follow Instructions
Once you request for account closure, a set of instructions will be provided to you, follow them properly to prevent error through out the process.
Step 5: Wait For Confirmation Message
Once you are done with the above process, you will need to wait for a confirmation message indicating that your account has been successfully closed.
FAQs on How To Delete Moniepoint Account
Do I Need to verify my identity when closing my account?
Of course you need to. Your account will not be closed unless your identity has been verified.
Can I still access my money if my account is deleted?
No you can’t. Once an account is deleted, it goes with every transactions and funds related to it. It is advisable to remove your funds before terminating your account.
How Long Does it Take To Deactivate My Account?
It does not take much time, as long as the information provided is correct your account will be deactivated in no time.
Conclusion
It takes a great decision for one to want to delete their online account. However, if you have decided to do so, it is important to do it the right way.
Feel free to drop your comments and ask your questions in the comment section below.
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