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Are you a Keystone bank customer who is in search of keystone customer care number? If yes, then you are definitely in the right place.
As we all know, Keystone happens to be one of the major banks in Nigeria with a reputation of being amongst the most trusted banks in Nigeria having over 150 business offices across Nigeria.
One important aspect of a good financial structure is customer care service. This is because it directly impacts the overall customer experience.
That’s why keystone bank has taken their time to provide for their customers multiple ways they can contact their customer care support team.
In this article we will be guiding you through the process of contacting Keystone customer care service.
Benefits of Keystone Customer care number
As a keystone customer, their customer service can help you out with the following issues;
- Statement of account
- Account reactivation
- Online banking inquiries
- Blocking of ATM card
- Point of contact from Nigerians living overseas
- Dormant account activation
- Account opening
- Dispense error
How to Contact Keystone Customer Care Support Team
There are multiple ways in which you can contact keystone bank customer support team.
They include;
- Through Keystone Bank Customer Care Number
- Through Keystone Bank Customer Care Email
- Through Keystone Bank Customer Care Live Chat
- Through Keystone Bank Customer Care Social media
- Through Keystone Bank Customer Care Complaint Form
Without wasting much of your time, let us briefly explain to you on how to make use of the above methods.
Contact Keystone customer support Through Keystone Bank Customer Care Number
Keystone bank has provided their customers with a contact line that is available 24/7.
To make use of it you simply need to dial any of the following numbers;
- +234 (0) 700 2000 3000
- 01-4485742
- 07046004000
Contact Keystone customer support Through Keystone Bank Customer Care Email
If your complaint is not that urgent, it is advisable to make use of this method.
To do so simply send an email to the address; contactcentre@keystonebankng.com
Response may take up to 24 hours depending on the complexity of the complain.
Please note: when sending an email address, it is important to include your account number and attach a screenshot of what the problem might be to help for easy identification and verification of the problem.
Read Also: How To Make Use of Access Bank Loan code to Apply For Loan 2024
Contact Keystone customer support Through Keystone Bank Customer Care Live Chat
To initiate a live chat with key stone bank, you need to
- launch your web browser on your device
- Then visit https://www.keystonebankng.com/
- On the home page, click on live chat
- You will then be connected to a customer care representative.
Contact Keystone customer support Through Keystone Bank Customer Care Social media
Another way you can contact key stone customer support team is through their social media handles.
Keystone bank can be contacted through the following social media handles;
- Twitter: https://www.twitter.com/keystonebankng
- Facebook: https://www.facebook.com/keystonebank
- Instagram: https://www.instagram.com/keystonebankng/
- LinkedIn: https://www.linkedin.com/company/keystone-bank-limited/
Contact Keystone customer support Through Keystone Bank Customer Care Complaint Form
To make use of this method, you need to complete a complaint form on keystone bank’s website.
To do this simply;
- Visit https://www.keystonebankng.com
- Then click on complaints handling
- A form will be displayed on your screen
- Fill the form
- then click on submit
FAQs on keystone customer care number
Does keystone have a customer care number?
Yes they do. simply dial any of the following numbers;
- +234 (0) 700 2000 3000
- 01-4485742
- 07046004000
How long do i have to wait for my email to be responded from keystone customer support?
It depends on the complexity of your complaint. Sometimes response may take up to 24 hours, but be rest assured that you will get a response.
Is keystone bank on Whatsapp?
For now they are not, but with time we know they will definitely get.
Conclusion
It is very easy to contact keystone bank using keystone customer care number, you just have to follow the above steps.
We hope this information helpful, feel free to ask your questions in the comment section below.
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