adminAs a Kuda bank customer, Knowing Kuda bank customer care number is very important to enable you report any transaction that comes with error such as ATM dispense error, failed funds transfer that debits your account and much more.
Kuda bank is a fully licensed microfinance bank in Nigeria regulated by the Central Bank of Nigeria. They have just one physical structure which is located in Lagos.
The bank is known widely for providing their customers with good network services that allows them to perform transactions like funds transfer without experiencing any challenge.
Contacting Kuda bank customer care can be quite stressful due to the fact that they have only one physical location which is in Lagos. That’s why we have taken or time to provide for you the processes you need to access Kuda bank customer care.
Benefits of kuda bank customer care number
Kuda customer care services provides their customers with the following benefits;
- 24/7 access to Customer care support.
- Access your transaction at any point in time without having to go to their physical location.
- Easily report a fraudulent transaction and get an instant response.
- Easily report a stolen or hacked device to protect your account from fraud.
- Access to your financial transactions to help you know when to stop carelessly spending.
- Easily block your account in case you detect fraudulent activity.
How To Contact Kuda Bank Customer Care – Kuda Bank Customer Care Number
Kuda bank provides their customers with multiple ways to contact them due to the fact that they can be found in just one physical location.
The purpose of this is to make sure that their customers are well attended to without having to look for a physical location. As a kuda bank customer, you can contact kuda bank through;
- In-App Chat With Kuda Bank Customer Care
- Kuda Bank Customer Care Email Address
- Kuda Bank Customer Care Social Media Accounts
- Kuda Bank Customer Care Phone Number
- Kuda Bank Customer Care WhatsApp Number
Without wasting your time, let s show you how you can make use of the above methods.
In-App Chat With Kuda Bank Customer Care
This is fastest way of contacting Kuda bank customer care. To make use of this method, simply do the following;
- Visit the google play store on your mobile device and download the kuda bank app.
- Launch the app on your device.
- Login your Kuda account on the device.
- On your dashboard tap on GET HELP.
- You will be directed to a new page, then tap on CHAT WITH US
- You will be connected to a customer care representative on the mobile app, who will provide you with the opportunity of chatting whatever the problem is with them.
Kuda Bank Customer Care Email Address
Another way in which you can contact Kuda bank is with their customer service email address.
To do this all you need is to send your complaint to this email address; support@kudabank.com
Please Note: when sending an email address to Kuda support, make sure you include your 10 digit Account number and also proof of what the problem might be to enable them to identify you easily and solve your problem quickly.
Response with this method can take p to 2 – 3 days depending on how swift they intend to reply you.
Kuda Bank Customer Care Social Media Accounts
With the presence of social media, contacting banks has become very easy, and Kuda bank is definitely not left out.
Yo can contact Kuda customer care through the following social media platform;
Facebook:https://www.facebook.com/joinkuda/
Twitter: https://twitter.com/joinkuda/
Instagram: https://www.instagram.com/joinkuda/
Read Also: How to Check UBA Account Balance – Step By Step Guide
Kuda Bank Customer Care Phone Number
As a kuda bank customer, you can also contact them through the Kuda land line which is always available 24/7.
If you need any special assistance you can call this number; +234 700 5832 000, which will connect you to a customer care representative that will help you to solve all your problems.
Kuda Bank Customer Care WhatsApp Number
Contacting your bank through Whatsapp is very resourceful especially knowoing that you will be getting an automatic reply without stress.
That’s why most banks have taken the opportunity to make themselves available on whatsapp.
However, Kuda bank is not currently on whatsapp but we are sure that with time they will join other bank users soon.
Kuda Bank Official Head Office
Just like we said earlier on, Kuda bank has only one physical location in Nigeria presently.
The bank is located at 18A Adeola Odeku St, Victoria Island, Lagos, Nigeria.
Because of their lack of branches, the kuda bank app provides their customers with all banking services such as account opening, funds deposit, funds transfer, utility bill payment, and much more.
This app is made available for easy download on Google playstore and Apple store.
Just in case yo have any complain, you can contact Kuda bank through the above customer support method.
Best Way To Get Fast Response From Kuda Customer Care
- It is important to know the steps that can gaurantee you a fast response from Kuda bank customer support. This will help you as a Kuda bank customer and give yo a positive customer service experience.
- When making a complaint, make sure you provide relevant information about your issues. This will help the customer representative to have a better understanding of what the problem might be.
- It is advisable to be patient with a customer care representative, especially after sending them a message. Most time an issue might take long to solve depending on what it is all about, that’s why it is important to be patient with them.
- Finally, it is important to keep all records of your communication with with Kuda Bank. This include date and time of your call, and details of your inquiry.
Once you have done the above, give them time and you will not only get your response, but your problem will definitely be solved.
Frequently Asked Question on kuda bank customer care number, Kuda Bank Contact Address
What can i Do if I have Transaction Complaint?
If you have a complaint, simply contact the Kuda customer service with the above methods.
What is Kuda Bank Official Customer Care Number
Kuda bank customer care service is always available 24/7 and you can contact them with this number; +234 700 5832 000.
Once you contact them, explain your complaint and it will definitely be resolved.
Is Kuda Bank customer care available 24/7?
Yes of course you can always contact the Kuda customer support at any point in time, knowing fully well that you will get a response.
Conclusion
With this information you can easily contact the Kuda bank customer support and be sure that your complaint will definitely be solved.
Don’t forget to drop your comments and questions in the comment section below.
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